Reference

Open your 4hrs privacy policy

Live Blackjack, Diwali Spin, Football Strike and Rocketon all run through one account profile, so this Privacy Policy explains how we collect, use and protect the data behind…

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4hrs Open your 4hrs privacy policy
CONTACT ROUTES

Check privacy contact routes

If you want to ask about this policy, request a correction or raise a data concern, choose the route that matches your account access.

Privacy email Write to [email protected] with your account phone or email, the privacy request type and any document reference. We may ask follow-up questions before changing account data or sharing a copy.
Signed-in chat When you can access your account, use chat from the account menu for privacy questions tied to cookies, wallet records or login history. Chat helps us check identity without asking for payment PINs.
Account ticket If a privacy question needs more checking, we create a ticket and keep replies inside your account area. You can add context, track progress and receive a written response there.
ACCOUNT CARE

Browse our account data practices

Privacy works only when the account flow is clear, so we separate the data we collect, the reason we use it and the steps available to you.

Account data

We collect details you provide during account creation, login and wallet use, such as contact fields, device markers and session activity. This helps us run access, verify requests and resolve account questions.

Cookie choices

Cookies help keep sessions active, remember preferences and measure how pages load. You can adjust browser settings, but some account functions may not work if essential cookies are blocked.

Security checks

We use device, IP and login signals to detect unusual access and protect the wallet area. Extra checks may apply before withdrawals, account changes or privacy responses that reveal personal data.

Retention periods

We keep data for as long as it is needed for account service, legal duties, payment disputes or security checks. When a purpose ends, records are deleted, anonymised or archived with access controls.

Payment records

UPI, Paytm and PhonePe records are used to confirm deposits, check withdrawals and match wallet balances. We store transaction references, not your banking passwords or payment app PINs.

Change requests

You can ask us to correct inaccurate account data, explain a processing purpose or provide a copy of data linked to your account. We verify identity before acting on the request.

Discover privacy answers before joining

These answers focus on the Privacy Policy and how it affects your account, wallet, cookies and support messages. They are written for India access and do not replace the full policy text above. If your question involves a live account, contact us with enough detail to confirm the account safely.

We collect the details you give us, plus login, device, wallet and session records needed to run your account. We also store privacy messages so we can respond and keep an audit trail.

Payment data is used to match deposits, check withdrawals, reconcile wallet balances and handle disputes. We use transaction references and account identifiers, but we do not ask for your app PINs or banking passwords.

Yes. Send the correction request through signed-in chat or [email protected]. We will check identity, compare the change with account records and confirm what was updated or why a change cannot be made.

Cookies keep you signed in, remember settings and help us understand page performance. You can manage them through your browser, though blocking essential cookies may affect login, wallet access or account security checks.

Only teams that need access for privacy, account, security or legal handling can see the request. External partners may process it under contract when hosting, verification or payment routing support is required.

Retention depends on the data type and purpose. Account, wallet, dispute and security records may be kept while your account is active and for a period after closure where legal or audit duties apply.

Yes. Access and eligibility depend on local law and are available where local law permits. This Privacy Policy explains data handling; it does not change whether you may access the service in your location.

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